Frequently Asked Questions

How do I delete my account and data?

If you wish to delete your FunXYZ account and all associated data, please follow these steps:

  1. Sign in to your FunXYZ account (via mobile app or web app at app.funxyz.com )
  2. Navigate to Settings
  3. Click on Account section
  4. Click the Delete Account button
  5. Confirm your decision when prompted

Important: Account deletion is permanent and cannot be undone. All your data, including saved events, preferences, and subscription information, will be permanently removed from our systems within 30 days.

If you encounter any issues deleting your account, please contact us at [email protected] and we'll assist you with the process.

What is FunXYZ?

FunXYZ is an AI-powered event discovery app that helps you find events based on your interests and location. Whether you're into concerts, conferences, sports, festivals, or local community events, FunXYZ helps you discover what's happening near you.

How does FunXYZ work?

FunXYZ uses AI-powered search to help you discover events based on your interests. Here's how:

  1. Enter your interests: Type in keywords for topics, artists, activities, or event types you're interested in (e.g., "jazz", "tech conferences", "food festivals")
  2. Set your location: Each profile uses GPS coordinates to find events near you
  3. Search for events: Our AI searches for events matching your interests in your area
  4. Review and save: Browse through event results and save the ones you're interested in
  5. Get notified: Enable push notifications to hear about new events matching your interests

How do I create an account?

Creating an account is easy:

  1. Download the FunXYZ app from the App Store, Google Play, or visit app.funxyz.com
  2. Sign in with your Google account or Apple ID
  3. Start discovering events!

How do I cancel my Premium subscription?

You can cancel your Premium subscription at any time:

For iOS (App Store):

  1. Open Settings on your iPhone/iPad
  2. Tap your name at the top
  3. Tap Subscriptions
  4. Select FunXYZ
  5. Tap Cancel Subscription

For Android (Google Play):

  1. Open the Google Play Store app
  2. Tap your profile icon
  3. Tap Payments & subscriptionsSubscriptions
  4. Select FunXYZ
  5. Tap Cancel subscription

After cancellation, you'll continue to have Premium access until the end of your current billing period.

How does the AI recommendation system work?

Our AI search engine finds events that match your interests:

  • Keyword matching: We search for events based on the interest keywords you provide (e.g., "jazz", "technology", "comedy")
  • Location-based search: Events are filtered based on your profile's GPS coordinates
  • Personalized results: Results are ranked to show the most relevant events first

Simply enter your interests and search to discover events tailored to what you care about!

Is my data private and secure?

Yes! We take your privacy seriously:

  • Your personal data is encrypted and securely stored
  • We never sell your personal information to third parties
  • You have full control over your data and can delete your account at any time
  • We only use your data to improve your event discovery experience

For more details, please read our Privacy Policy .

Can I change my location to see events in different cities?

Yes! FunXYZ uses location-based event discovery through profiles:

  • Each profile has its own location based on GPS coordinates
  • To update your location, go to Profiles and tap the location button ( ) on your profile
  • Your device will update the profile's coordinates based on your current location
  • Premium users can create multiple profiles with different locations - perfect for tracking events in multiple cities or for family members in different locations

How do I manage my notification settings?

You can enable or disable push notifications in the app:

  1. Go to Settings
  2. Toggle the Notifications switch on or off
  3. When enabled, you'll receive alerts when new events matching your interests are found

You can also manage notification permissions through your device settings at any time.

What platforms is FunXYZ available on?

FunXYZ is available on:

  • iOS: iPhone and iPad (iOS 14 or later) - Download on App Store
  • Android: Android phones and tablets (Android 8.0 or later) - Currently in beta testing
  • Web: Access via any modern browser at app.funxyz.com

Your account syncs across all platforms, so you can start on mobile and continue on web, or vice versa.

How do I contact support?

We're here to help! You can reach us:

We typically respond within 24-48 hours. For urgent issues, please include "URGENT" in your email subject line.

Still Have Questions?

If you couldn't find the answer you were looking for, please don't hesitate to contact us:

Email: [email protected]
Website: https://funxyz.com

We're always happy to help and typically respond within 24-48 hours!